Evidence Performed by Jennifer Moffeit-Vacher

The 30-person People and Organizational Development division at Genentech required an expert data analytics leader to visualize project request pipelines, establish capacity tracking, and elevate training delivery timelines. In response, the Objectives and Key Results framework was introduced, class creation standards were formalized, and 10 operations professionals were trained on advanced client data sourcing, normalization, and auditing protocols. These analytics-driven interventions compressed total departmental operations workloads by 50%, empowered staff to extract targeted lead lists, and provided executive leadership with the business cases required to improve training program quality.